Start a Replacement Plan claim
Tell us what failed. We will check your contract, covered-item schedule, and the safe next step.
Before you contact us
- Keep the failed product or component.
- Have your order number and Plan contract ID ready.
- Write down when the problem started and what stopped working.
- Do not repair, replace, alter, or discard the item before we review it.
We normally acknowledge a claim within two business days. If we need photos, a short video, or a safe diagnostic step, we will tell you exactly what to send.
